This structured program, which has three levels, leads homeless veterans from crisis situations to self-sufficiency and independence. These stages constitute a comprehensive "continuum of residential care."
The "Cot Squad" - veterans are provided with intensive counseling to
address and resolve immediate personal issues. The "Cot Squad" provides
services to prepare each homeless veteran for the Center's reintegration
program. Each veteran is given a thorough assessment and evaluation
and a determination is made whether or not there is a need for more
intensive medical care. Working with the intake staff, veterans are
provided with the proper immediate care.
The "Transitional Housing Program" - provides clients with a more comfortable living environment. Clients must either be working or enrolled in a training or educational program to enter this component. The program's focus concentrates on financial management and the search for permanent housing. Clients are required to develop personal savings plans and address/resolve personal debts. This program rewards clients for the work they have done and prepares them for the transition to self-sufficiency.
The "SROs" - 59 project-based single room occupancy (SRO) permanent
units housed within the John Joseph Moakley Veterans Quarters located
at the center. At any given time, we have a 98 percent occupancy rate
within these quarters for veterans who have successfully completed our
Transitional Housing program.
To assist the reintegrative process within each stage of the residential
program, the Center has developed a comprehensive range of supportive
services available to program participants. These services are designed
to address the unique needs of homeless veterans. Services include:
The services address a variety of issues such as substance abuse, mental health, combat and non-combat related post-traumatic stress disorder (PTSD), financial assistance and family reconciliation.
Case Management Services:
A qualified case manager is provided to all residential program participants ensuring that specific needs are addressed and an individualized program is devised for each person.
The Center has the facilities to provide 24-hour emergency medical care
for all residents. Additionally, there is an in-house, full-service
eye, medical and dental clinic which monitors and provides preventive
and on-going medical care.
Through access of donated items, the Shelter provides clothing and toiletries to veterans at no cost.
Job Placement Program:
This in-house program offers specialized vocational counseling, job development and job coaching services for veterans.
Assistance to veterans is provided to those residents who are prepared to move to self-sufficiency in identifying and accessing affordable housing.
Programs/Support Services of the New England Center for Homeless Veterans
Veterans Training School
An important part of our mission is to extend a helping hand to homeless men and women who face significant challenges to employment. The goal of the Veterans Training School is to significantly reduce unemployment through a comprehensive vocational training program leading to full employment. The goal of the Veterans Training School and Institute is to significantly reduce unemployment through a comprehensive vocational training program leading to full employment.